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I design online services, apps and websites for human beings.

Hire me for User Research, Product Design and Interaction Design - contract and freelance. I've been working in the User-Centred Design field for seventeen years, mainly in financial services and the public sector.

I have a reputation for being friendly and empathetic. At the same time, I have a long track record of delivering complex web projects. I'm well-known in the Scottish UX community as a speaker, mentor and leader.

Contact me

My clients

I love my work. Here are some of the organisations I've helped:

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Case Studies

Including User Research, running a redesign and UX/UI design:

Royal London sketch SLC sketch

Talks and writing

How I approach research and design.

UX community

I run the following:

I spent a couple of years running the Scottish Fintech meet-up with Sergei Miller-Pomphrey.

Inspiration

As a designer I've been inspired by: