I design online services, apps and websites for human beings.
Hire me for User Research, Product Design and Interaction Design - contract and freelance. I've been working in the User-Centred Design field for seventeen years, mainly in financial services and the public sector.
I have a reputation for being friendly and empathetic. At the same time, I have a long track record of delivering complex web projects. I'm well-known in the Scottish UX community as a speaker, mentor and leader.
Contact me
I run the following:
I spent a couple of years running the Scottish Fintech meet-up with Sergei Miller-Pomphrey.
Inspiration
As a designer I've been inspired by:
- Indi Young's 'Mental Models'
- Erika Hall's 'Just Enough Research'
- Jakob Nielsen and Don Norman for inventing UX
- Steve Krug for democratising user testing
- Jon Kolko's 'Thoughts On Interaction Design'
- Heydon Pickering's inclusive design books
- Bill Buxton's 'Sketching User Experiences'
- Mike Rohde's sketch notes
- Avinash Kaushik's actionable insights
- DIY punk